Human Services

The Freeborn County Department of Human Services is committed to continued service in order to meet the needs of the people of Freeborn County during this difficult and confusing time.  We continue to provide all services through means of telephone and video calls whenever possible.

Effective 3/18/2020, all Freeborn County offices are closed to the public in response to the Emergency Situation Protocol policies put in place regarding Covid-19.  In some situations, face-to-face contact is still necessary to ensure the safety of those we serve. 

Please call our office at 507-377-5400 if you have questions about your financial, child support, or social services case.


Economic Assistance:

Pandemic – EBTSandwhich, juice box, apple

Did your child(ren) receive free or reduced meals during the 2019-2020 school year?

Pandemic Electronic Benefit Transfer (P-EBT) is a temporary food benefit available to Minnesota families with children who would have received free or reduced-price meals if schools were open. Families with eligible children will receive a one-time payment of $325 per child on a new or existing EBT card to help fill the gap created by a loss of school meals. **This is a program administered by the State of Minnesota.

Applications can be submitted online from June 8, 2020 (at 12:00 noon) until June 30, 2020:

With a P-EBT card, you can buy groceries at most grocery stores, most farmers markets, and online at Amazon & Walmart. For More information go to:

If you have questions, call 651-431-4050 or 800-657-3698, or submit questions here. (

The P-EBT hotline is available Monday through Friday, 8 am to 4 pm
Support offered at the P-EBT hotline includes:

  • Assistance applying (Limited English Proficiency, accessibility issues)
  • Eligibility requirements or general P-EBT questions
  • Status of application


The Department of Human Services has been encouraging people experiencing hunger to find out if they are eligible for SNAP. Information about SNAP and other hunger resources is collected on the DHS food emergency webpage. Food help is also available through the Minnesota Food HelpLine, 1-888-711-1151 or Freeborn County Department of Human Services continues to accept and process SNAP applications under Governor Walz’s stay-at-home order.

To apply for Health Care, please visit: or by calling 855-366-7873.

*If you are someone who is elderly, disabled or in a nursing home, you or someone authorized to act on your behalf should call the office at 507-377-5400 so a health care application can be mailed to you.

Verifications and documents for eligibility purposes can be dropped off in the DROP BOX outside of the Freeborn County Department of Human Services or sent as an email attachment to:


Safety and Protection:

To make a Child Protection Report, please call 507-377-5400 and ask to speak with Child Protection Intake. 

To make an Adult Protection Report, please call: 1-844-880-1574

Crime Victims Crisis Center: Call 507-377-5460

Mental Health Center:

Most of the services provided through the Freeborn County Mental Health Center are still being provided through telehealth.  Individuals are able to utilize therapy, psychiatric, and chemical health services through telehealth during this time. 

To speak with someone in our Mental Health Center, please contact our office at 507-377-5400.  Currently, we are able to provide mental health support via telephone or video calls, if available.

 To speak with someone about chemical health services, please contact our office at 507-377-5400. 

Additional Support, Information, and Resources:


South Central Warm Line / Crisis Line: 1-877-399-3040

National Alliance for Mental Health: 1-888-626-4435

Peer Support Connection Warmline 
Peer-to-peer telephone support that’s safe and supportive

Call or text 844-739-6369 between 5 p.m. and 9 a.m.

The National Crisis Text Line: Text HOME to 741741

CRISIS (274747) from a cell phone to talk to professionals who can help.

The National Suicide Prevention Hotline: 1-800-273-8255

Minnesota Farm and Rural Helpline: Call 833-600-2670
A service of the Minnesota Department of Agriculture

Coping with COVID:

An online resource developed by Minnesota DHS

Tools 2 Thrive: 

This website focuses on resources to reduce stress and anxiety.

Mission Statement

The mission of Freeborn County Department of Human Services is to meet basic needs, promote self-sufficiency, assist and protect vulnerable persons and preserve families through the efficient and cost effective delivery of both statutorily required and other services authorized by the Agency Board.